Every once in a while a travel agent receives a complaint. I thought I would share a few received by British tour operator Thomas Cook Travel...
"It's lazy of the local shopkeepers to close in the afternoons. I often needed to buy things during 'siesta' time - this should be banned."
"We booked an excursion to a water park but no-one told us we had to bring our swimming costumes and towels."
"The beach was too sandy."
"No-one told us there would be fish in the sea. The children were startled."
"My fiancé and I booked a twin-bedded room but we were placed in a double-bedded room. We now hold you responsible for the fact that I find myself pregnant. This would not have happened if you had put us in the room that we booked."
"We bought 'Ray-Ban' sunglasses for five Euros ($6.50) from a street trader, only to find out they were fake."
"Topless sunbathing on the beach should be banned. The holiday was ruined as my husband spent all day looking at other women."
Thursday, May 21, 2009
Monday, May 4, 2009
Ship Sanitation is a High Priority
With all the recent news media attention to the flu outbreaks, it should be noted that cruise ships have had rigorous santitation standards in place for years. Since 1970, cruise ships have been required to file reports about on-board disease to the CDC after every cruise, even if they had none. And all ships are required to undergo twice-annual surprise sanitation inspections by the U.S. Public Health Service with the results made public . A score of 85 or lower is a failing grade. Immediate corrective action is required for any violation. No restaurant, hotel, school, or even a hospital is required to meet such strict standards.
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Positano, Italy
A view of an enchanting city we visited on our recent cruise to the Mediterranean
Mykonos, Greece
Another port of call was Mykonos in the Greek Isles
The Vatican
View from the top of St. Peter's - Yes, the Captain climbed all the way to the cupola!
